Description

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.

Your Opportunity

We are exciting to be looking for a Trade Waste Officer to join our Trade Partnering team, that forms part of the Customer & Innovation group.

The Customer and Innovation group leads and champions the way Urban Utilities connects with its customers. Our approach is focused on remaining contemporary, by understanding the current and future needs of our customers and appropriately shaping our services.

The purpose of the position is to provide a service to commerce and industry for the management of trade waste at source that ensures sustainable conveyance, treatment and disposal of trade waste. You will work independently to negotiate and manage trade waste customer contracts in your area of responsibility, provide expert advice to customers and ensure trade waste approval conditions are applied fairly and equitably in accordance with UU's policies.

The role requires the undertaking of duties and responsibilities of an "Authorised Person" for the purposes of enforcing certain statutes of the Water Supply (Safety and Reliability) Act 2008 and the South East Queensland (Distribution and Retail Restructuring) Act 2009.

Some of your accountabilities will include:

• Plan and conduct audits, inspections, sampling and testing of trade waste discharges and pre‑treatment systems, documenting findings and enforcing compliance by requiring and monitoring corrective actions or continuous improvement initiatives.

• Collect, analyse and report trade waste data to identify trends, risks and improvement opportunities, maintaining accurate records across relevant systems.

• Deliver high‑quality customer service and specialised support to new and existing trade waste customers, resolving complex enquiries and identifying opportunities to secure new business.

• Build and maintain strong relationships with key trade waste accounts, providing specialist guidance on policies, approval conditions and regulatory requirements.

• Investigate trade waste incidents, non‑compliance and unauthorised discharges, providing expert advice and ensuring compliance with legislation, approvals and environmental management plans.

• Contribute to continuous improvement initiatives and small trade waste projects, collaborating with internal and external stakeholders to improve compliance, efficiency and customer outcomes.

About you:

We are seeking candidates who are passionate about shaping our future, and ideally have the following qualifications, skills and experiences:

• Familiarity or experience of operational and legislative aspects of trade waste management and the general functions of a water service provider.

• Pro-actively engages with internal and external stakeholders to develop meaningful partnerships and deliver customer-centric outcomes.

• Tertiary qualifications in a science, engineering or environment related field, relevant experience, or transferable customer, compliance, and interpersonal skills.

• The role requires close contact with raw wastewater. Immunisations (e.g. Hepatitis A and B, Tetanus) may be required in accordance with Urban Utilities' Immunisation Policy.

• Hold a Queensland Class C driver’s licence or equivalent interstate licence.

At Urban Utilities, we believe our workforce should reflect the community we serve. We welcome applications from people of all backgrounds and experiences, including First Nations peoples, people with disability, members of the LGBTIQ+ community, veterans, emergency responders and people from culturally and linguistically diverse backgrounds.

Why Urban Utilities?

Urban Utilities delivers essential water and wastewater services to more than 1.5 million people across South East Queensland. Every day, our teams work to support thriving communities and a sustainable future.

Here’s just a sample of the benefits we offer our team:

• Generous Salary Packaging options, including novated leases

• Corporate discounts across Health insurance, technology and more

• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family

• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!

• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

Visit our website to learn more about us at *************************

How to Apply

Click on the "Apply” to complete your application. Applications close 11:59pm Sunday 26th April.

This role will primarily be based at our Oxley Resource Recovery Centre.

Please note: applicants will be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our friendly Talent Team at *****************************